Alba Salon and Spa

We understand that special circumstances are unavoidable and a cancellation may be necessary. We kindly ask that any changes, rescheduling and cancellations be made with at least 24 hours of notice. With respect for our guests and stylists we have adopted a tiered Cancellation Policy. Tier 1: For a first time cancellation we will extend a pass as we understand that sometimes situations occur beyond control. Tier 2: In the case of a second cancellation, guests will be charged a fee of 50% of their scheduled service. Alternatively, you may pass your appointment onto a friend with no charge. Just call us to let us know to expect them instead of you. Tier 3: In the event of a third cancellation, we reserve the right to require payment for the appointment at the time of booking. Non-cancellations and "No-Shows" will be charged a No Show fee of 100% of the original service booked. Out of respect for our clientele, services for guests arriving more than 15 minutes late will be honored at Alba's discretion.